An overview of Salespath for ManagementTeams
Salespath™ is a sales system for car washes that powers sales performance. It starts with a presentation tablet with a branded slideshow that we train your sales associates to present to every customer. After presenting the slideshow, the sales associate completes the transaction as usual on the pay station or POS.
Every tablet presentation is recorded (including audio) and via POS integrations, we link it to the POS transaction. This creates an unparalleled system of accountability and transparency.
Management teams then have live conversion rates and leaderboards, stats like % of customers being presented to, human and AI coaching, gamification to keep sales teams engaged, automated commissions, and much, much more. We also help with recruiting and training.
Intro & the Salespath Tablet
Sales associates use the Salespath Tablet to give a visual presentation to each customer. Think of it as a mini-slideshow. We save each of those “presentation sessions” so that we can analyze sales data to generate automatic commissions, track performance, and see where the opportunities are.
In between customers, they can view their personal sales dashboard on the tablet to see exactly what they have earned, how many customers they have seen, what their conversion rate is, and much more. They can also see how other sales associates in the company are doing.
The Management Portal
The management portal is a web-based reporting tool where management teams can view sales associate and location sales performance in real time. You can access this from any computer or mobile device. You can see things like:
- Live conversion rate by company, location and sales associate
- Engagement rate showing what percentage of customers are receiving a presentation
- Coverage rates showing if you are missing customers due to coverage issues.
- Other performance reports
CoachBot & The Message Center
On the sales associate dashboard they will find the Message Center. This is a chat feed where they can receive and send messages. CoachBot is the automated coach who will send them messages from time to time. This includes messages congratulating them on hitting sales achievements as well as gentle nudges when there are missed opportunities. We have human coaches connected to these threads so we can also reach out in a very tailored way.
CoachBot & The Message Center
On the sales associate dashboard they will find the Message Center. This is a chat feed where they can receive and send messages. CoachBot is the automated coach who will send them messages from time to time. This includes messages congratulating them on hitting sales achievements as well as gentle nudges when there are missed opportunities. We have human coaches connected to these threads so we can also reach out in a very tailored way.
Getting Points & Marketplace Rewards
It is pivotal that sales teams feel motivated both extrinsically and intrinsically. That’s why we give sales associates points for every membership sold as well as anything else you choose like top retail packages, etc. You choose how fast sales associates accrue points and also how many points are required to get rewards. They can then choose rewards that will get emailed to them in the form of digital gift cards. This is built on a digital gift card account that you will fund and we will draw from as we automatically fulfill reward orders.
What Happens Next?
We are currently setting up your Salespath system. Here is what happens next:
- Presentation Design
- We are working on what the presentation will look like and also working on a general script to go with that. Associates will not need to use this word for word. We think of it more like a framework.
- Training Course
- If your car wash has opted in, we are also working on the sales associate training course for your car wash. This will cover everything from sales best practices to a video on the exact presentation for your car wash. This is a digital course.
- You Get The Tablets
- We will then send your car wash the Salespath Tablets and you can get a feel for what that will be like to use. Each sales associate will have their own login.
- Go Live!
- Going live is very straight forward. Sales associates use the tablet to launch a presentation and use it for each customers. They then see their dashboard with stats, and management teams see live data.