All product changes that occurred in February of 2025.
Marketing
- Checkout failure email notifications – Automatically trigger an email when a customer's last checkout attempt fails due to an API issue.
- New audience merge tag: “New Plan Days” – Use in downsells and switch plans to better target customers based on how long they’ve been on their new plan.
- Instantly view all customer communication history – Click an email or phone number in your contacts to see all messages sent to that contact.
- Track voucher redemptions – Voucher tracking is now available for all Patheon and Washify customers.
- Expanded Wash Location audience filter – The “wash location” audience filter now also includes retail washers. The “Retail Wash Location” filter has been removed.
- Send messages directly from contact lists – Quickly send messages to selected contacts right from the contact list page.
Checkouts
- New license plate font for better clarity – Checkout forms now use Fira Code to help distinguish between similar characters like 0 (zero) and O (letter O).
- BCC confirmation emails for checkout forms – You can now configure a BCC email address to receive copies of every checkout confirmation email.
- Custom field labels now support HTML – Supports a subset of HTML elements for better formatting, including:
- Headings: h1 - h6
- Text formatting: bold, italics, underline, etc.
- Lists: bulleted & numbered
- Links & media: a, img
- Semantic elements: abbr, cite, dfn, time, etc.
- Allowed attributes: href, alt, src, title, class, name, height, width, lang, and datetime.
- Exclusions: No script or style tags, and no inline styles.
- Restrict the number of checkouts per customer – Set limits on how many times a customer can check out from a specific form. Restrictions are based on customer phone number.