Adding Vouchers To Messages in Rinsed

A step by step guide on how to include vouchers in messages in Rinsed

To add voucher codes to a text message:

1. Open the campaign message, scheduled message, or contact form confirmation text message in Rinsed.
2. Type the @ symbol to pull up a list of dynamic fields. Type "Voucher" to search for your voucher codes. 
   
3. Select the voucher type you'd like to include. This will populate a unique code from your voucher type in the body of each text message you send. 
4. To include a scannable barcode version of the voucher: scroll to Attached voucher image and select the correct voucher type. 
5. Make sure to save changes.
6. We recommend sending yourself a test message (using the Send Test button) and scanning the voucher code at your site to ensure it is functioning as expected.

To add voucher codes to an email:

1. Open the campaign message, scheduled message, or contact form confirmation email in Rinsed.
2. Drag the text component into the email body to start composing your message.
3. Click Merge Tags then select the desired voucher code type from the list. 
   
4. To add a scannable barcode version of the voucher: Drag the Voucher Code element into the email body.
5. Click the barcode, then select the correct voucher type on the right hand side. This ensures that Rinsed is generating a barcode for the correct type of voucher.
6. Make sure to save changes.
7. We recommend sending yourself a test message (using the Sent Test button) and scanning the voucher code at your site to ensure it is functioning as expected.

Vouchers FAQ

Q: If a voucher code is included in both an email and a text message to the same customer, will the customer receive two different codes?

A: Yes, the customer will receive two unique codes. For this reason, we suggest sending vouchers via either text or email for a given campaign/contact form, to avoid sending multiple vouchers per customer. 

Q: What happens if there are more members of an audience than available vouchers? Will Rinsed still send texts/emails to those people, even if we don't have a voucher code for them?

A: No, if there are not enough vouchers, Rinsed will not send the text/email. If you add more voucher codes to that particular voucher type, Rinsed will backfill and send out all of the unsent messages.

Q: If you use the Send Test functionality to send a test text/email that contains a voucher code, will it be a real/functioning voucher code?

A: Yes.